Refund Policy

At Dermatology Medicine Guide, we aim to provide clear, high-quality digital educational resources and a smooth shopping experience for every customer.

Because our products are digital and delivered shortly after purchase, refunds are generally not available once the files have been accessed or downloaded, except where required by applicable law.

However, a refund may be considered if:

• You were charged more than once for the same order.

• You did not receive access to your digital guide.

• Your downloaded files are corrupted or cannot be opened.

• A technical issue on our side prevents you from accessing your purchase.

If you experience any issues with your order, please contact our support team, and we'll do our best to resolve them.

📩 Support Email: dermatologyguide@outlook.com

We aim to respond to support requests within 24–48 business hours.

By purchasing from Dermatology Medicine Guide, you acknowledge this refund policy, subject to your rights under applicable consumer protection laws.